Janata Bank celebrated Tarunyer Utshob with a clear push toward digital banking and friendlier services for customers, opening new tools that promise faster payments and simpler lending. The highlight was the launch of an NFC-enabled Taka Pay Card that lets customers tap to pay, and a customer service campaign designed to make branch visits and phone help more useful and easier to use. The bank also unveiled an e-Credit Management System to digitise the lending process so loans can be handled faster, with clearer records and less paperwork. Senior guests and bank leaders spoke about how these changes will help small businesses, farmers and ordinary people who need quicker access to finance and safer ways to pay. The event was presided over by Chairman M Fazlur Rahman while Managing Director Md Mojibur Rahman gave an overview of the bank’s recent performance and the steps under way to modernise services. Other senior executives joined the programme and officials from the finance division attended to show support for stronger digital systems. Speakers stressed that better digital tools will help the bank reach more customers, improve transparency and make it easier to check loan eligibility. The new e-Credit Management System is meant to reduce delays, cut back on manual forms and help staff make loan decisions that follow clear rules. This should make lending fairer and speed up money reaching small firms and traders who often need quick funds to grow. The NFC Taka Pay Card will give people a fast and secure payment option that works in shops and for small payments, and the customer service campaign aims to train staff to assist people with new tech and simple account questions. Together these steps are meant to raise confidence in banking, bring more people into formal finance, and support local businesses with better credit access. Bank leaders said change takes steady work, so training programmes, stronger IT systems and close checks will follow the launches to make sure the services run smoothly. For customers the early wins should be quicker payments, easier bank visits and faster loan replies. For businesses the gains could mean cleaner loan records, faster approvals and clearer rules that help them plan and invest. By focusing on clear digital tools and friendly services, the bank hopes to boost financial inclusion and support growth across towns and villages. The moves also signal a wider shift in how banks meet customer needs by blending new technology with trained staff to improve day-to-day banking for millions of users. Officials said the bank will work with partners to expand mobile banking, strengthen cyber safety, and run workshops so small business owners can learn to use the new tools and manage risk better.
