NCC Bank PLC has teamed up with FinCoach Bangladesh Limited in a strategic partnership to make banking services more digital, easier to reach, and more customer-friendly. Under the deal, FinCoachBD will act as a sales referral partner, using its online platform to generate leads and applications for NCC Bank’s deposit schemes, retail loans, and SME loan products. Once applications are submitted via FinCoachBD’s platform, NCC Bank will take over to process them, provide up-to-date product details, and keep data accurate so customers know what they are getting. The contract was duly signed by M. Khurshed Alam, the Additional Managing Director of NCC Bank, along with Mohd. Ali Faiyaz Shoumo, the Chief Operating Officer of FinCoach Bangladesh, while senior representatives from both parties were in attendance to celebrate the event. NCC Bank says this collaboration supports its goal of digital innovation and making financial inclusion stronger, especially for people who may not have easy access to full branch networks. By letting customers search, compare, and apply for deposit and loan options online, the bank and FinCoach aim to remove friction in the process and bring more choice and transparency. The partnership also means that small and medium enterprises may find it easier to apply for credit, and individuals seeking savings or loan products can do so more conveniently. Both sides emphasize that accurate, timely information and smooth customer experience are key to success, and that this approach could help more people become part of the formal financial system. The deal also suggests that the banking sector in Bangladesh is moving further into digital and online channels, responding to customer demand. NCC Bank believes that through this model it can reach underserved areas and digitally savvy customers while keeping service quality high. Over time, the bank expects more leads and applications through FinCoachBD will boost business growth in retail and SME sectors. FinCoachBD similarly gains by expanding its own platform’s offerings and role in matching clients to banking products. The overall aim is mutual: grow business, reach more customers, and make banking simpler, more accessible, especially for people who prefer doing things online or are far from physical branches.
