At its national summit in Dhaka, Daraz highlighted rising e-commerce growth and practical steps to help small businesses reach more customers and earn steady income, and the event opened with clear examples of how better delivery, simpler payments and direct seller support cut friction and lift sales. Panels showed how small changes like clearer product photos, plain descriptions and neat packaging build buyer trust and raise repeat orders, while technical sessions demonstrated simple dashboards and alerts that help shop owners track stock, follow orders and respond fast to buyers. Logistics experts explained plans for more pickup points, faster sorting hubs and improved tracking so couriers can reach towns more quickly and reduce return rates, and payment talks offered ways to make checkout easier with low-cost mobile wallets, faster settlement and clear fee displays so sellers know what they will net after each sale. Training and mentoring featured heavily: the platform and partners pledged to expand short, hands-on courses that teach listing basics, pricing, simple bookkeeping and easy marketing steps that work on phones, and these sessions use plain language and role play so owners can try ideas and see quick gains while local agents offer follow-up help for those who need extra coaching. Speakers also discussed exports and cross-border sales, showing how small brands can begin with nearby markets and scale using shared shipping and simple customs support rather than sending single parcels abroad. Business leaders urged banks to offer short loans linked to real sales so merchants can buy stock for busy weeks without heavy collateral, while logistics firms proposed shared warehousing pilots to cut costs for merchants with lower volume. Technology talks stressed the value of clear seller dashboards and instant alerts for low stock, incoming orders and customer ratings so owners can act quickly and keep good reviews. Several sessions encouraged greener packing and smarter route planning to cut waste and lower costs, noting that simple environmental steps often save money and win customer loyalty. Representatives from city markets and rural areas asked for simpler rules, fair fees and more outreach so growth benefits spread beyond big cities, and organisers promised more regional pilots to test what works outside major towns. The summit closed on a hopeful note: with faster delivery, easier payments, practical training and better access to finance, many neighbourhood shops and home makers can scale online, create jobs, earn steady income and open new chances for towns across the country.
