Citizens Bank held its Annual Risk Conference at its head office in Dhaka, and the event set a clear tone for safer, steadier banking across the whole organisation by bringing experts and leaders together to share simple, practical steps. ANM Moinul Kabir from the central bank opened the meeting as chief guest and gave short, clear guidance on how banks can spot risks early, follow rules, and protect customers and the financial system. Alamgir Hossain, the bank’s managing director, gave the keynote and spoke about how branches and teams can reduce risk in day to day work, especially in the present economic climate, by using good checks and clear plans. Deputy managing directors Md Mostafizur Rahman and Md Abdul Latif and chief financial officer Mohammad Saiful Islam joined the discussions and underlined the value of strong controls, steady reporting and careful planning. MM Apurba Abrar from the central bank led a practical session as the resource person and shared hands on ideas for off site supervision and simple tools that teams can use to monitor risk. Md Israil Hossain, the bank’s chief risk officer, sat with senior executives, division heads and branch leaders to map out steps that can improve how the whole bank manages credit, operations and compliance. The talks focused on clear actions that staff can take right away, such as improving record keeping, running regular checks, using timely reports and keeping better lines of communication between branches and head office. Speakers urged staff to build a strong risk culture where people feel able to flag problems early and work together on solutions. They also encouraged routine training so that every worker knows basic rules and can spot unusual signs quickly. Organisers said the conference was a chance to align senior leaders and local teams on common targets and to share simple tools that fit daily work rather than add extra steps. By linking central guidance with local practice, the bank can reduce surprises and help branches respond faster when markets change. Managers left with clear checklists and a sense that small, steady changes can make services safer for customers while keeping business running smoothly. The event underlined the importance of teamwork, shared standards and routine reviews as ways to build a more resilient bank that supports its customers and the wider economy. Citizens Bank plans to follow up with training and local reviews so the guidance from the conference turns into real practice in branches across the country, helping staff protect deposits, manage loans carefully and serve customers with confidence. Many attendees welcomed the clear steps and practical focus and said the meeting will help build trust with customers and strengthen bank’s ability to face future shocks.
