Bangladesh is embarking on a significant initiative to bolster its Business Process Outsourcing (BPO) sector through a comprehensive countrywide summit. Organized by the Bangladesh Association of Contact Centre and Outsourcing (BACCO) in collaboration with the Business Promotion Council (BPC), this ambitious endeavor aims to unlock new avenues for employment, stimulate local economies, and propel the nation towards ambitious revenue targets in the digital services industry. The BPO Summit, a national-level conference, is designed to serve as a pivotal platform for promoting back office services among local companies and for providing invaluable guidance to students. A key objective is to encourage employment opportunities in their native areas, thereby discouraging migration to major cities like Dhaka and fostering decentralized economic development. The summit is poised to be a truly nationwide event, spanning across seven divisions and culminating in Dhaka, ensuring its reach and impact are felt across the country. This strategic initiative carries with it robust targets for the BPO sectorโs expansion and its contribution to the national economy. A primary goal is to achieve an impressive $1 billion in revenue for the BPO sector by 2025. Furthermore, the summit is expected to be a catalyst for job creation, with an aspiration to generate over 100,000 new employment opportunities specifically within the BPO segment. The event itself is set to directly facilitate the employment of 1000 young individuals, demonstrating immediate tangible benefits. These efforts build upon significant prior groundwork, with approximately 700,000 youths already having received training in the BPO sector, underscoring the foundation laid for future growth. The summit’s agenda is thoughtfully structured to maximize impact and engagement. It features a dedicated career council, providing tailored advice and pathways for aspiring professionals. Comprehensive seminars offer insights into industry trends and best practices, while a vibrant job fair directly connects talent with promising employment opportunities. Such features are vital for equipping the nationโs youth with the skills and connections necessary to thrive in the burgeoning digital services landscape. With government support affirmed by key officials, this countrywide BPO summit is poised to be a transformative event. It represents a proactive step towards empowering Bangladesh’s youth with technology-driven employment and entrepreneurship opportunities, significantly contributing to the nation’s human resource development and overall economic transformation. The initiative reflects a clear vision for a digitally empowered and economically vibrant Bangladesh.
