Bangladesh’s fintech sector is taking a major step forward by using AI, or Artificial Intelligence, along with NLP, which stands for Natural Language Processing, plays a crucial role in safeguarding mobile devices. financial services (MFS) from fraud. A recent research study—published earlier this month by Bangladeshi banking experts—shows how these new tools are helping companies detect scams and keep users safe. Mobile money apps like bKash, Nagad, and Rocket are used by millions of people to send money, pay bills, and shop online. But as these services grow, so do the risks of fraud. Scammers use fake texts, social media, and calls to trick users into sharing personal codes or passwords. To fight back, Bangladeshi engineers are now using AI systems that can read and analyze text messages in real-time. These systems can tell if a message is a phishing scam, based on how it’s written. If the system finds something suspicious, it can alert the user—or even stop the transaction. This process is powered by Natural Language Processing, a type of AI that helps computers understand how people talk and write. For example, if a fraudster sends a message saying, “Your account is blocked, send your PIN to unlock,” the AI system knows that this kind of language is risky and may warn the user. The study also shows how machine learning can help fintech companies learn from past attacks. Each time fraud is detected, the system updates its models to catch similar tricks in the future. This makes the software smarter over time. Several MFS providers are already testing these tools. According to one fintech executive, “AI is like a 24/7 security guard that checks every message and transaction. It’s faster and more accurate than humans.” Education also plays a role. Many computer science students in Bangladesh are now learning about NLP and AI as part of their studies. This means more skilled developers are entering the fintech space with the ability to build secure and smart apps. Experts believe that this kind of technology could reduce mobile money fraud by up to 40% in the next few years. If fintech companies keep investing in these tools, Bangladesh could become a regional leader in safe digital payments.
